For 25 years, we’ve been the trusted partner behind transformative change for businesses worldwide. As a family-run business, we understand the dedication and values that drive businesses for generations. In 2025, we’re moving faster than ever—with purpose, precision, and an unwavering drive to create a future of boundless opportunities.
At Mangalam, growth isn’t just a goal—it’s a continuous journey. Every solution we provide is part of a seamless, unbroken cycle of innovation, collaboration, and progress—built on the same principles that drive your business forward.
In the two decades of excellence in service delivery, we’ve mastered the back office solutions.
01
Streamline operations with expert back-office support services, saving time, reducing costs, and ensuring compliance.
02
Document & Data Management • Medical Billing, Coding & Collection Services
Enhancing operational efficiency for healthcare providers through tailored back-office outsourcing services.
03
ERP & CRM Consulting • Marketing Automation • Business Intelligence & Analytics Application Design & Development • SharePoint Consulting
Delivering cutting-edge technology with business process outsourcing services to help businesses thrive in the digital age.
Founded in 2000 by Madhvi Bhandari, Mangalam began as a 10-person operation with a mission to empower businesses through high-quality, efficient, and reliable back-office support and IT services. What started as a modest venture has grown into a global enterprise.
Today, under the leadership of Shrishti Bhandari, Mangalam is scaling new heights while staying rooted in the values of quality, efficiency, and timeliness. With a bold vision, she is driving the next phase of growth, aiming to triple our workforce in the next five years, and solidify Mangalam as a trusted global partner.
Madhvi Bhandari
Founder & Director
Shrishti Bhandari
CEO & Executive Director
Founded in 2000 by Madhvi Bhandari, Mangalam began as a 10-person operation with a mission to empower businesses through high-quality, efficient, and reliable back-office and IT services. What started as a modest venture has grown into a global enterprise.
Today, under the leadership of Shrishti Bhandari, Mangalam is scaling new heights while staying rooted in the values of quality, efficiency, and timeliness. With a bold vision, she is driving the next phase of growth, aiming to triple our workforce in the next five years, and solidify Mangalam as a trusted global partner.
Madhvi Bhandari
Founder & Director
Shrishti Bhandari
CEO & Executive Director
Our experience of the back office support services enables us to take a consultative approach to finding the most effective solutions to complex problems.
global clients served
years of trusted excellence
documents processed daily
client satisfaction rate
We are proudly associated with industry leaders and associations that reflect our commitment to quality and excellence.
The business process outsourcing industry in 2026 looks very different from the model most organizations adopted a decade ago. The global market, valued at over USD 328 billion in 2025, is projected to grow steadily through 2033 and beyond, with annual growth rates close to 10 percent. North America remains the largest contributor, with the United
In 2026, document retrieval services extend far beyond initial collection. U.S. firms now require document management that positions records for immediate use in review, discovery, and litigation, with full compliance embedded from the start. This standard compels outsourced partners to deliver more than volume. Offshore providers must integrate processing that anticipates downstream needs, supported by advanced audit capabilities and
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Founded in 2000, Mangalam began with a simple mission: to empower businesses with accelerated growth through innovative IT and business process management services.
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